Shipping policy

Processing Time
All orders are processed within 2-3 business days. During this time, we carefully prepare and quality-check your lantern before it ships out.

Delivery Time
Once your order ships, delivery typically takes 7-14 business days depending on your location. You'll receive a tracking number via email as soon as your order ships, so you can monitor its journey.

Tracking Your Order
Every order comes with a tracking number. Use it to follow your package in real time and get an estimated delivery date.

Issues or Questions
If you have any problems with your order or delivery, reach out to us at hellolumenforge@gmail.com. We're here to help and will sort it out.